Terms & Conditions | Crystal Mind Psychiatry & Counseling

Terms & Conditions

Please read these Terms carefully before using our website. They govern your relationship with Crystal Mind Psychiatry & Counseling.

Effective Date: July 15, 2025

1. Acceptance of Terms

These Terms and Conditions (the “Terms”) govern your use of https://crystalmindpc.com (the “Site”), which is owned and operated by Crystal Mind Psychiatry & Counseling. This Site provides information and services related to mental health care and wellness.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to comply with these Terms at all times. If you do not agree, you must not use this Site.

2. Intellectual Property

All content on this Site, including text, images, logos, documents, downloadable files, and all other materials, is the property of Crystal Mind Psychiatry & Counseling or its content suppliers. It is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use this content without express permission.

3. Sale of Goods

The Site may offer the sale of the following goods: Gift Cards. These Terms apply to all goods displayed on the Site at the time of access, including items listed as out of stock. We strive to ensure that product descriptions, images, and pricing are accurate; however, we do not guarantee the accuracy or completeness of such information and shall not be held liable for errors.

Purchases made through the Site are at your own risk. We reserve the right to modify, reject, or cancel any order as necessary. If payment has already been processed and the order is canceled, we will issue a refund to the original payment method. You are responsible for checking your payment account to confirm the refund.

4. Payments

We accept the following payment methods: Credit Card, Debit Card, PayPal. By providing payment information, you authorize Crystal Mind Psychiatry & Counseling to charge your chosen payment method. If we determine that your transaction violates the law or these Terms, we reserve the right to cancel or reverse the transaction.

5. SMS/Text Messaging Terms

By providing your mobile number and opting in via our website forms or scheduling tools, you agree to receive text messages from Crystal Mind Psychiatry & Counseling. These may include:

  • Appointment scheduling and confirmations
  • Prescription updates
  • Clinic closures due to emergencies or inclement weather
  • Patient and billing reminders
  • General updates and health-related communications
  • Occasional birthday greetings

Message Frequency: Up to 5 messages per user per day, unless triggered by a notification event.
Estimated Message Volume Across All Users: 100 to 200 messages per day.
Msg. & Data Rates: Standard carrier rates may apply.
Help & Opt-Out: Text “HELP” for assistance or “STOP” to unsubscribe at any time.

Your mobile number will not be shared with third parties or affiliates for marketing or promotional purposes. We are committed to A2P (Application-to-Person) compliance, including SMS consent collection and revocation practices.

6. Consumer Protection Law

These Terms do not affect your statutory rights under applicable consumer protection laws. If any part of these Terms conflicts with such laws, the mandatory provisions of that legislation will apply.

7. Third-Party Links

The Site may contain links to third-party websites or services. Crystal Mind Psychiatry & Counseling does not control and is not responsible for the content, privacy practices, or terms of use of any third-party sites. Users are encouraged to read the policies of external sites before interacting with them.

8. Limitation of Liability

Crystal Mind Psychiatry & Counseling, including its directors, employees, agents, affiliates, and subsidiaries, shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or reliance on its content.

9. Indemnification

You agree to indemnify and hold harmless Crystal Mind Psychiatry & Counseling and its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Site or any breach of these Terms.

10. Applicable Law

These Terms and your use of the Site are governed by the laws of the State of Texas, without regard to conflict of law principles.

11. Severability

If any provision in these Terms is deemed unenforceable or invalid under applicable law, the remaining provisions will remain in full force and effect.

12. Changes to These Terms

Crystal Mind Psychiatry & Counseling may update these Terms from time to time to comply with legal requirements or operational changes. Updates will be posted on this page with a revised effective date. We may also notify users by email when applicable.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

info@crystalmindpc.com

(469) 461-7286

307 S McDonald St, Suite 500 McKinney, TX 75069